Refund Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to change or cancel it, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • you do not receive them within the guaranteed time (25 days not including 2-5 day processing)
  • you receive the wrong item
  • you do not want the product you have received (but you must return the item at your expense such as shipping and delivery cost and the item must be unused)

We do not issue the refund if:

  • your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
  • your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).

*You can submit refund requests by sending a message on Contact Us page.

37,000+ Clients Love Us!

We offer best service and great prices on high quality products

Free Shipping on most items

Our store operates in United States and you can enjoy free delivery on most orders

100% Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

46,000+ Successful Deliveries

Our Buyer Protection covers your purchase from click to delivery

Logo
Register New Account
Reset Password
0